Privacy Policy: Website Browsing

Privacy Policy

Effective date: November 04, 2025

This Privacy Policy explains how Shippinglot (“we”, “us”, “our”) collects, uses and shares information about visitors to our website and prospects/customers who interact with us outside of Amazon SP‑API. For Amazon seller data obtained via SP‑API, see our Amazon Selling Partner Data Handling Policy.

1. What we collect

Contact information you provide (name, email, phone, company) when you request a demo, contact support, or subscribe.
Usage data (pages viewed, referrer, device/browser) from our web server logs and analytics tools.
Cookies and similar technologies for session management, preferences and analytics. See “Cookies” below.
Support content you submit (tickets, attachments). Do not include sensitive personal data in free‑text fields.

2. How we use information

Provide and improve our website and services.
Respond to inquiries and support requests.
Security and fraud prevention, debugging and analytics.
Legal compliance and enforcement of terms.

3. Sharing

We share data with service providers who perform services on our behalf (hosting, analytics, communications, security). We do not sell personal information. For Amazon seller data obtained via SP‑API, see this policy.

4. Cookies

We use necessary cookies (session, security) and analytics cookies (to understand site usage). You can adjust cookie settings in your browser. Where required by law, we will request your consent.

5. Data retention

We retain website personal data only as long as needed for the purposes above, and as required by law. See our SP‑API policy for Amazon seller data retention.

6. Security

We use industry‑standard safeguards including encryption in transit, access controls and monitoring. No method of transmission or storage is 100% secure; we maintain and improve safeguards over time.

7. International transfers

Where data is transferred internationally, we use appropriate safeguards consistent with applicable law (e.g., SCCs).

8. Your rights

Depending on your location, you may have rights to access, correct, delete or restrict use of your personal data. To exercise these rights, contact contact@shippinglot.com.

9. Children

Our website is not directed to children and we do not knowingly collect personal information from children.

10. Changes

We may update this Privacy Policy from time to time. The effective date above reflects the latest version.

11. Contact

Questions? contact@shippinglot.com.